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Mibio.am ("Us", "We", or "Our") operates the website https://www.mibio.am (the "Site"), the application https://mibio.bio(the "Application"), the Mibio mobile app for iOS and Android (the "App"), and provides NFC smart business products and services. This page informs you of Our policies regarding the collection, use, and disclosure of personal data when you use Our Site, Application, App, and Our services, including the profile builder on https://mibio.bio. The information below outlines Our privacy practices across all three. By using Our Site, Application, App, and Our services, you agree to the collection and use of information in accordance with this policy.
We collect several different types of information for various purposes to provide and improve Our services to you.
While using Our Site, Application, and Our services, We may ask you to provide Us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
We may also collect information on how Our Site, Application, and Our services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
We use cookies and similar tracking technologies to track the activity on Our Site, Application, and Our services and We hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used, such as beacons, tags, and scripts to collect and track information and to improve and analyze Our Site, Application, and Our services.
Mibio.am and Mibio.bio use the collected data for various purposes:
Your information, including Personal Data, may be transferred to, and maintained on, computers located outside of your city, country, region or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside Armenia and choose to provide information to Us, please note that We transfer the data, including Personal Data, to Armenia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We may disclose your Personal Data in the good faith belief that such action is necessary to:
We understand the importance of data security, and We want you to feel confident when using Our smart business products, profile builder, and App. That's why We take multiple measures to safeguard your information. Data is transmitted over encrypted connections and access to it requires authentication. We also employ current security procedures to ensure that your information is protected. We use industry-standard platforms: Vercel for hosting Our Site and Application, Google Firebase for authentication and data storage, and Medusa for order data, all of which are secured with firewalls and follow recognised security standards. However, while We strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, We cannot guarantee the absolute security of your information, but We will continue to do Our best to protect it.
We may employ third-party companies and individuals to facilitate Our Site, Application, and Our services ("Service Providers"), to provide the Site, Application, and Our services on Our behalf, to perform Our Site, Application, and Our services-related services, or to assist Us in analyzing how Our Site, Application, and Our services are used. These third parties have access to your Personal Data only to perform these tasks on Our behalf and are obligated not to disclose or use it for any other purpose.
We use Vercel as the hosting provider for Our Site at https://www.mibio.am and Our Application at https://mibio.bio. Vercel processes technical request data, such as IP addresses, in order to serve those pages. Vercel is a service provided by Vercel Inc.
Please see their privacy policy at https://vercel.com/legal/privacy-policy.
We use Google Firebase for account authentication, database storage, file storage, and crash reporting across Our Application and Our App. Crash reports are associated with your account identifier and email address so that We can diagnose faults affecting you. Firebase is a service provided by Google LLC.
When you scan a business card in the App, the photograph is sent to Google Cloud Vision to extract the text, and the extracted text is then sent to Google Vertex AI (Gemini) to organise it into contact fields. Both are services provided by Google LLC. The photograph is processed in memory and is never stored on Our servers.
For more information, please see https://policies.google.com/privacy.
Subscription payments are processed by AmeriaBank through its VPOS payment gateway. Your card details are entered on AmeriaBank's own payment page and are never seen or stored by Us. We retain only a payment reference and the status of your subscription.
We use Mailgun, operating in the European Union region, to deliver transactional email such as account verification, password resets, and subscription notices. Mailgun is a service provided by Sinch Email (formerly Mailgun Technologies, Inc.).
Please see their privacy policy at https://www.mailgun.com/privacy-policy/.
Orders for physical products are processed through Medusa, Our commerce backend, which stores your order details, delivery address, and order history.
Please see https://medusajs.com for more information about the platform.
The App is available for iOS and Android and signs you in to the same account as Our Application. In addition to the data described above, the App requests the following access on your device. Each is used only for the stated purpose, and you may decline or later withdraw any of them in your device settings.
The App stores your chosen language and appearance preference on your device. It does not store your address book or your scanned images on your device beyond the moment of use.
You may sign in with an email address and password, with Google, or with Apple. If you sign in with Apple and choose to hide your email address, We receive only Apple's private relay address and can contact you only through it.
The App includes a feature that reads a business card from a photograph. We want to be explicit about how it works, because it involves both artificial intelligence and information about other people.
When you scan a card, the photograph is transmitted to Our servers and passed to Google Cloud Vision, which extracts the text. That text is then passed to Google Vertex AI (Gemini), a generative artificial intelligence model, which organises it into fields such as name, company, telephone, and email. The resulting fields are returned to the App for you to review and correct before anything is saved.
The photograph itself is processed in memory and is never written to Our storage. Only the text fields you choose to save are retained, in your account.
Because the fields are produced by an automated system, they may be incomplete or wrong. You are asked to check them before saving, and no decision affecting anyone is made automatically on the basis of them.
Two features of Our services involve personal data belonging to someone other than you. We set them out separately because you, rather than We, decide when this information is collected.
Scanned contacts. When you scan or save a business card, the name, company, telephone number, email address, and any other details printed on it are stored in your account. That information belongs to the person whose card it is. You are responsible for having a lawful basis to collect and keep it, and for honouring any request that person makes to you about it. If you ask Us, We will help you locate and delete a specific contact.
Profile visitors. When someone opens a public Mibio profile, We record the visit so that the profile's owner can see how it is performing. This includes the visitor's IP address, an approximate location derived from it at country and city level, the type of device and browser used, and which links were clicked. It does not identify the visitor by name and it is not used to track anyone across other websites or apps.
Mibio Pro is a recurring subscription. When you subscribe, you are taken to AmeriaBank's payment page to enter your card details. We never see or store your card number. We store a payment reference supplied by the bank, the status and renewal date of your subscription, and a record of the transaction.
You may cancel at any time from within Our Application or the App. Cancelling stops future renewals. Deleting your account also cancels any active subscription before your data is removed.
We retain transaction records for the period required by applicable accounting and tax law, even after an account is deleted. These records are kept for that legal purpose only.
Our Site, Application, and Our services may contain links to other sites that are not operated by Us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our Site, Application, and Our services do not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from Children without verification of parental consent, We take steps to remove that information from Our servers.
We retain your name, profile picture, email address, cards, and saved contacts for as long as your account is active. When you delete your account, that information is removed from Our live systems immediately, except for transaction records, which We are required to keep for the period set by applicable accounting and tax law.
You can delete your account yourself at any time, from inside the Mibio app: open Settings and choose Delete account. Doing so permanently removes your cards and everything on them, every contact you have saved or scanned, your uploaded images, and your account itself. Any active subscription is cancelled first, so you are not charged again, and any Mibio NFC tag you own stops opening a profile and is released. Your public profile address is freed and may later be claimed by someone else. This cannot be undone. If you would rather We did it for you, or you no longer have access to the app, contact Our customer support at support@mibio.am or call Us at +374 55 228252. Anonymised and aggregated statistics that cannot identify you may be retained for analysis.
We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page prior to the change becoming effective and update the "effective date" at the top of this page. You are advised to review it periodically for any changes, and by continuing to use Our Site, Application and Our services after such modifications, you agree to be bound by the modified Privacy Policy.
Thank you for choosing Mibio.am as your NFC smart business solutions and products. We are committed to providing high-quality products and exceptional customer service. If you have any questions or concerns about Our Privacy Policy, please do not hesitate to contact Us at support@mibio.am or call Us +374 55 228252.